Sunday, August 21, 2022

Israel's Ben Gurion Intl Airport to Launch Self-Service Luggage Handling

Israel’s Ben-Gurion International Airport is going digital, effective 2023, the Israel Airports Authority announced Sunday.

The move is intended to improve luggage handling and security screening and is expected to shorten the super-long check-in lines in the Departures Hall.

Self-Service Luggage Check-in Kiosks

The new self-service kiosks will enable passengers to weigh their own luggage, print their own bag tags and then send their luggage to the baggage hold after the tags are scanned next to the conveyor belt. Each airline will scan the bags again before loading them on to the planes.

Passengers will be charged for excess weight as detected by the independent luggage scales and will be provided with the opportunity to pay the fee independently as well.

How to Handle the Flood Till 2023?

Some 10 million passengers have already passed through the airport since January 1. In August alone, airport workers are expected to see another 2.3 million passengers coming through.

To handle the influx expected for the end-of-summer rush -- and the flood expected for the holiday month of Tishrei -- the Israel Airports Authority said it will increase the number of carry-on checkpoints at Ben-Gurion International Airport, all of which will be equipped with new technology to enable rapid screening, at a cost of some NIS 2 million.

"Today, more than 50 percent of passengers prefer to check in online. Advanced technologies will help provide passengers with a diverse and extensive independent service," the IAA said in its statement.

Passengers traveling abroad will only go through security after completing a self-service check-in at an airport kiosk, or after completing the check-in online from home. "Most of the processes for exiting the country will be done online and through digital means," the statement said.

Last month it was announced that passengers in northern Israel departing from Ben-Gurion International Airport could check in at the Haifa Airport one day before their flight, to reduce the congestion that has plagued the airport since the start of the summer rush.